Privacy policy

Last Updated: January 2026

At X Veda, we respect your privacy and are committed to protecting the personal information you share with us when you visit our website, place an order, or interact with our services. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

We may collect the following types of information from you:

Personal Information
• Your name
• Email address
• Phone number
• Shipping and billing address
• Order history and purchase details
• Payment details (processed securely)

Technical and Usage Information
• IP address
• Browser information
• Device type
• Pages visited and time spent on the site

You provide personal information when you place an order, sign up for newsletters, contact customer support, or fill out forms on our site.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders
• To communicate order updates and customer support
• To improve our products and services
• To send promotional offers, newsletters, and updates (only if you opt‑in)
• To analyze site usage and trends
• To prevent fraud and unauthorized activity

3. Sharing Your Information

We do not sell or rent your personal information to third parties for marketing purposes.

However, we may share your information with:
• Trusted service providers who help us operate our business (payment processors, logistics partners)
• Law enforcement or regulatory authorities if required by law
• Third parties in case of business transfer, merger, or acquisition

These partners are required to keep your information confidential and use it only for the purposes we outline.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and to collect data about how you use our website. This helps us understand user behavior, personalize content, and support core website functions.

You can choose to disable cookies through your browser settings, but this may affect site functionality.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, and disclosure. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Third‑Party Services

We may use third‑party services (such as payment gateways and analytics tools) that collect certain information as part of their service. These third parties have their own privacy practices and may use your data according to their policies.

7. Your Rights

You have the right to:
• Access the personal information we hold about you
• Request correction or deletion of your personal data
• Opt out of promotional communications
• Withdraw consent where processing is based on consent

To exercise these rights, please contact our customer support team.

8. Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our website indicates your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, you can contact our support team:

Name: X Veda Customer Support

Phone: +91 9936303666

Email: support@xveda.in