Shipping policy

At X Veda, we strive to deliver your orders safely, securely, and in a timely manner. Please read our Shipping Policy carefully so you know what to expect when shopping with us.

1. Order Processing

• All orders are processed within 1–3 business days after successful payment confirmation.
• Orders are not typically processed on Sundays or public holidays.

2. Shipping Areas

• We deliver to all locations across India.
• Delivery timelines may vary based on your location, especially in remote or hard‑to‑reach areas.

3. Shipping Charges

• Shipping charges (if any) will be calculated at checkout based on the delivery address and order value.
• We may offer free shipping on orders above a certain order value (as specified on the website from time to time).

4. Delivery Time

• Domestic deliveries are generally completed within 3–10 business days depending on your location and logistics partner availability.
• Delivery times may extend during peak seasons, festivals, or unforeseen delays due to weather or courier issues.

5. Order Tracking

• Once your order is shipped, you will receive a shipping confirmation along with a tracking ID via email or SMS.
• You can use this tracking ID to follow your order’s status until delivery.

6. Delivery Attempts

• Our courier partner will generally make multiple delivery attempts.
• Please ensure someone is available at the delivery address during working hours to receive the package.
• If delivery fails due to incorrect address or unavailability, the package may be returned to us and additional charges may apply for re‑delivery.

7. Shipping Issues

If your order is delayed, lost, or damaged in transit, please contact our customer support team immediately. We will assist you and work with the courier partner to resolve the issue quickly.

8. Contact Information

For any questions related to shipping, delivery timelines, or tracking, you can reach us at:

Name: X Veda Customer Support
Phone: +91 9936303666
Email: support@xveda.in